{"xsrfToken":"5002527fce20682abef640d8a1364511c9742090_lout","branding":{"id":"1","key":"romansd","name":"Helpdesk of the Roman Science Support Center at IPAC","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/5","theme":{"headerBGColor":"#f8f8f8","headerLinkColor":"#292929","headerLinkHoverColor":"#919191","headerLinkHoverBGColor":"#919191","headerBadgeColor":"#919191"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ff7223f1-317b-40bb-8436-bb1ac18844b2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkOTc0NTA3Mi1lZDA0LTQxOTMtODkzMy0xNzlmODliNDc1ODciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZmNzIyM2YxLTMxN2ItNDBiYi04NDM2LWJiMWFjMTg4NDRiMiI6WyJyZWFkIl19LCJleHAiOjE3MzQwNjkzMTcsIm5iZiI6MTczNDA2ODcxN30.l8kruFGTJIrN37ccaVi_TDiOGUAvZ-y4olJSME2eCZI&client=d9745072-ed04-4193-8933-179f89b47587&mode=fit","logoId":"ff7223f1-317b-40bb-8436-bb1ac18844b2","isLogoAvailable":true,"helpCenterTitle":"Welcome to the IPAC Roman Science Support Center","sharedPortalName":"Roman Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the IPAC Roman Science Support Center","sharedPortalName":"Roman Service Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/af2db130-a05e-4c7e-adac-8daa23ce640a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkOTc0NTA3Mi1lZDA0LTQxOTMtODkzMy0xNzlmODliNDc1ODciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFmMmRiMTMwLWEwNWUtNGM3ZS1hZGFjLThkYWEyM2NlNjQwYSI6WyJyZWFkIl19LCJleHAiOjE3MzQwNjkzMTcsIm5iZiI6MTczNDA2ODcxN30.PmCzl3IuTzzZeCz_jEA9DAl4SsD5hIsD88nSE_ZsESY&client=d9745072-ed04-4193-8933-179f89b47587&height=300&mode=fit","bannerMediaApiFileId":"af2db130-a05e-4c7e-adac-8daa23ce640a","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"romansd","projectId":10605,"serviceDeskId":1,"name":"Helpdesk of the Roman Science Support Center at IPAC","description":"<p>Welcome to the Roman SSC at IPAC Helpdesk. Please select a category for your query using one of the options below.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"14","name":"Coronagraph","descriptionHtml":"","callToAction":"Coronagraph","introHtml":"<p>Questions related to the Roman Space Telescope Coronagraph</p>","icon":11278,"iconUrl":"https://caltech-ipac.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11278","groups":[1],"key":""},{"id":"16","name":"Grants","descriptionHtml":"","callToAction":"Grants","introHtml":"<p>Questions about grants awarded to approved Roman programs</p>","icon":11272,"iconUrl":"https://caltech-ipac.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11272","groups":[1],"key":""},{"id":"17","name":"Other Roman Science","descriptionHtml":"","callToAction":"Other Roman Science","introHtml":"<p>General questions related to the Roman Space Telescope</p>","icon":11273,"iconUrl":"https://caltech-ipac.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11273","groups":[1],"key":""},{"id":"10","name":"Proposals","descriptionHtml":"<p>Here we can add help/instruction for the user....</p>","callToAction":"Proposals","introHtml":"<p>Questions related to proposing to use the Roman Space Telescope or its data</p>","icon":11116,"iconUrl":"https://caltech-ipac.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11116","groups":[1],"key":""},{"id":"15","name":"Roman Exoplanet Science","descriptionHtml":"","callToAction":"Roman Exoplanet Science","introHtml":"<p>Questions about the exoplanet science possible with Roman observations</p>","icon":11269,"iconUrl":"https://caltech-ipac.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11269","groups":[1],"key":""},{"id":"12","name":"WFI Imaging","descriptionHtml":"","callToAction":"WFI Imaging","introHtml":"<p>Questions about WFI Imaging, specifically those related to microlensing and spectroscopy data</p>","icon":11271,"iconUrl":"https://caltech-ipac.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11271","groups":[1],"key":""},{"id":"13","name":"WFI Spectroscopy","descriptionHtml":"","callToAction":"WFI Spectroscopy","introHtml":"<p>Questions about WFI Imaging, specifically those related to grism or prism spectroscopy</p>","icon":11270,"iconUrl":"https://caltech-ipac.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11270","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11242,"iconUrl":"https://caltech-ipac.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11242","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[15,12,13,14,10,16,17]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"08b2bced-fd26-3117-83c5-687399b6accd","appLinkName":"System Confluence","appLinkUrl":"https://caltech-ipac.atlassian.net/wiki","spaceKey":"ROMANSD","spaceName":"Roman Service Desk","spaceUrl":"https://caltech-ipac.atlassian.net/wiki/spaces/ROMANSD","isServer":false},"labels":[],"projectKey":"ROMANSD","serviceDeskId":1,"kbLinkDomainURLs":["https://caltech-ipac.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ROMANSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkOTc0NTA3Mi1lZDA0LTQxOTMtODkzMy0xNzlmODliNDc1ODciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDYwNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MzQwNjk5MTcsIm5iZiI6MTczNDA2ODcxN30.dsGCe6LEpsfh4i56_6AdvvgpIpIiakv7EYwPnQ4Rvlk","targetCollection":"upload-project-10605","endpointUrl":"https://api.media.atlassian.com","clientId":"d9745072-ed04-4193-8933-179f89b47587","tokenDurationInMins":20}},"sharedPortal":{"name":"Roman Service Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://caltech-ipac.atlassian.net/wiki","kbLinkDomainURLs":["https://caltech-ipac.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}